Frequently Asked Questions (FAQs)

  • No. We are a referral-based consultation clinic. A referral must be submitted by a physician or nurse practitioner.

  • No. Outpour Clinic provides time-limited psychiatric consultation, initiation of treatment (including medication when appropriate), and short-term follow-up to support stabilization and transition of care. Ongoing psychiatric care and long-term medication management remain the responsibility of the referring provider or primary care physician.

  • We focus on mood and anxiety disorders, trauma-related concerns, culturally informed care, and perinatal and reproductive mental health. See our full list of specialized areas here.

  • Wait times vary based on urgency and referral volume.

  • No. Outpour Clinic is a fully virtual service. All psychiatric consultations are conducted securely via video. This allows us to offer accessible care to patients across Ontario while maintaining privacy and convenience.

  • Outpour Clinic is not an emergency service. If you are in crisis, please go to your nearest emergency department or contact a local crisis line immediately.

    • Ottawa Distress Centre (24/7): 613-238-3311

    • Talk Suicide Canada: 1-833-456-4566 or text 45645

    • Crisis Text Line (Nationwide): Text HOME to 686868

    • Kids Help Phone: 1-800-668-6868

    • Hope for Wellness (Indigenous crisis support): 1-855-242-3310

    • Postpartum Support International Warmline: 1-800-944-4773